LUSH Blooms Return & Refund Policy

  • Fresh Flowers & Subscriptions: Due to the perishable nature of fresh-cut garden flowers, fresh bouquets, subscriptions, party buckets, and event florals are non-refundable and cannot be returned once cut, delivered, or picked up. If there is an issue with the quality of your blooms upon receipt, please notify us with a photo within 24 hours of delivery/pickup for a replacement or store credit.

  • Heirloom Seeds & Dry Goods: Unopened, undamaged seed packets may be returned within 14 days of delivery for a refund (less shipping costs). Return shipping is the customer's responsibility.

  • Cancellations: Fresh flower orders and workshop registrations may be canceled up to 48 hours prior to the scheduled harvest or event date for a full refund.

  • Contact: For questions or concerns, reach out at hello@lushbloomsnc.com